Interlibrary Loan / Library Express Help
How Can I Contact Interlibrary Loan / Library Express?
- Address:
- Interlibrary Loan
- University Libraries
- 300 E. Orange Mall
- Tempe, AZ 85287-1006
- Email: ill@asu.edu
- Office Hours: Mon-Fri 8:00am-5:00pm (located on the concourse level of Hayden Library)
- Phone: (480) 965-3282
- Fax: (480) 965-9486
About Interlibrary Loan / Library Express
- What is Interlibrary Loan?
- What is Library Express?
- Who is eligible to use Interlibrary Loan / Library Express?
- Can I request the textbooks for my classes through Interlibrary Loan?
- If I am placing requests for a professor, how should I register?
- How much does it cost?
- How long does it take to receive items?
Placing A Request
- How do I place a request using the ILLiad online request system? (ILLiad User Guide)
- Is there a limit to the number of items I may request?
- The book I need is at another ASU Library or held at Storage, how can I get it?
- The book/journal I need is lost, missing, or at the bindery. How can I get it?
- How do I request a video?
- My citation is incomplete, can I still request it?
- How do I check the status of a request?
- Tips for getting faster service
My Material Has Arrived
- How will I be notified when my materials are here?
- How will I receive my material?
- Can someone else pick up my material for me?
- How to view/print electronically delivered articles.
- How long will my article be available online?
- Can I ask for a renewal on an Interlibrary Loan item?
- Where do I return Interlibrary Loan materials?
HELP!!! What Do I Do If...
- I’ve forgotten my password?
- I’m unable to logon to Illiad?
- I’ve accidentally deleted my article and I still need it?
- I’m having printing problems...
- My article is illegible or missing pages?
- I’ve received the wrong item?
- I am going to be out of town and I have Interlibrary Loan Requests that have not come in yet?
For questions not answered here, please contact the Interlibrary Loan office for assistance at (480) 965-3282 or ill@asu.edu
| Phone: 480-965-6164 | Email: 